New Book Release

Exceptional communication and effective public speaking skills are just a few of the many unique traits that define Deborah Glass. Deborah's extensive professional career started in her senior year of high school when she was accepted into an internship at Ford Motor Credit Company. Little did she know, she had walked into what would soon become her lifetime professional career.

 

After successful completion of the internship, Deborah was offered a full-time position as a processor in the Branch Operations Support department of Ford Motor Credit. She was then responsible for processing daily cash reports, resolving balancing issues and providing reports for not only the home office, but all branches of the company.

 

Due to her diligence and commitment, after years of mastering her position as a processor, Deborah was promoted to an accounting clerk. Responsible for preparing dealer reports and tracking all charges and delinquent accounts, she was able to implement a new process which allowed the company to increase purchasing productivity. Through this process, time-consuming duplicate steps were eliminated. After only two years in position as an accounting clerk, Deborah was promoted to supervisor of Branch Operations.